Learner fee protection

Where Victoria University requires you to prepay your fees, either directly or through a third party, and in excess of a total of $1500 (being the threshold prepaid fee amount), your fees are protected under Schedule 6 of the Standards for Registered Training Organisations (RTOs) 2015.

If VU is unable to provide services, you will either be:

  • placed into an equivalent course, such that:
    • the new location is suitable; and
    • you receive the full services for which you have prepaid at no additional cost; or
  • paid a refund of any prepaid fees for services yet to be delivered above the threshold prepaid fee amount.