Each College at VU has Course and Unit Advisors (CUAs) to help our students. They are the first point of contact if you need administrative assistance and advice relating to your course at VU.

CUAs have a broad range of knowledge and expertise on the coursework programs within their College. They can provide help and guidance with most practical course-related matters.

Course & Unit Advisors (CUAs)

CUAs provide a range of academic administration services and course-specific advice.

Ask your College CUA about:

  • mapping your course
  • choosing or changing units or electives
  • creating a study plan to fit around your commitments
  • resolving timetable issues.

They can approve requests for:

  • short assignment extensions
  • unit waivers
  • cross-institutional study applications
  • Reduced Study Load applications
  • CoE extensions.

People sitting in VU's City Campus.

Ask your CUA

Send an enquiry directly to your CUA via our ASKCUA submission page.

CUA drop-in sessions at VUHQ

Throughout the year, Course and Unit Advisors (CUAs) will be at VUHQ student service centres to perform some services, such as form approvals, that do not require an appointment. We encourage you to visit your CUA during their dedicated drop-in times at VUHQ for the following one-to-one services.

  • Timetable issue resolution – For help solving timetable clashes or class allocation issues that you've been unable to put right using MyTimetable.
  • Unit selection/amendment – To receive help choosing the right units to enrol into to meet the requirements of your course.
  • Domestic and International form assessment – For advice on your entitlement to apply for Waiver of Unit Rules Forms, Short Assignment Extensions, Reduced Study Load Applications, CoE Extensions and Cross-Institutional Study Applications.
  • Course transfer advice – For specific advice on transferring to other courses at VU, including how the units you have already successfully completed will apply towards a new course.
  • Advanced Standing application assistance – If you are having difficulty completing the advanced standing application and need help understanding how your previously completed units will apply towards VU credit.
  • Progression enquiries – If you are in the final year of your course, your CUA can confirm that you are enrolled in the correct units to graduate.
  • Results queries – If you have been unsuccessful in completing a unit and require assistance understanding how this will affect your progression, or if you are seeking to dispute a grade.

Book an appointment with a CUA

Why make an appointment?

Some services, like teach out course mapping, take time and require more in-depth support from your CUA.

You can make an appointment to speak one-to-one with a CUA in your college if you need one of the following services:

  • Detailed course advice – If you are unable to follow the standard delivery plan for your course due to receiving Advanced Standing credits, changes in your course structure or unsuccessful completion of units, please book an appointment with your CUA.
  • Teach-out course mapping – If you are currently studying a course in teach-out mode and require assistance with selecting units for enrolment, please book an appointment with your CUA.
  • Victoria Abroad Overseas Study Plans – If you are a student undertaking an exchange program overseas and are seeking approval for your completed Overseas Study Plan, please book and appointment with your CUA.

Book an appointment

You can book an appointment online, via ASKVU by first selecting your course from the buttons below.

Once you have logged in to ASKVU, you’ll be prompted to select the:

  • main campus where your course is based (currently only phone/Zoom appointments are available)
  • type of service you need
  • course you are enrolled in
  • preferred date and time from the available appointments.

You'll receive an email confirming your appointment. We will also send you a reminder on the day of your appointment.

Get to know your CUA

College of Arts & Education | College of Engineering & Science

Hi, I’m Effie Moustakas and I’m your Course and Unit Advisor for the College of Engineering and Science/College of Arts and Education.

I can provide a range of academic administration support and course-specific advice in various undergraduate and postgraduate courses from the Information Technology, Science, Built Environment disciplines (College of Engineering and Science) and I also provide information on the Bachelor of Early Childhood course (College of Arts and Education).

I’ve been working at Victoria University for ­over five years. I have over 20 years’ experience working in a range of organisations including education, commercial, private and not-for-profit sectors. My background includes marketing and sales.

I love the specialised knowledge that I am able to provide to students as well as the flexibility VU provides. I also enjoy the student face-to-face interaction.

I enjoy spending time with my Chihuahua x Shihtzu and going for long walks with her. I love cooking and entertaining and I have a passion for interior design.

 Jessica, Course & Unit Advisor

Greetings, I’m ­­­­­­­­­­­­­­­­­­Jess your Course and Unit Advisor for the College of Arts and Education & College of Engineering and Science.

I provide a range of academic administration support and course-specific advice, primarily for the early childhood education, criminal justice, youth work and community development courses, but also all other programs across the colleges.

I am a proud graduate of Victoria University, achieving the Deans Scholar award for 2022 in the College of Business upon the completion of my Bachelor of Business. I have experience in student services within VU, as I started working casually within VUHQ while I was a student.

Surely you can see a pattern here. I have quite a commitment with VU.

Starting from when I was in my final year of high school and I attended the careers expo, to attending open day, becoming a student, an alumnus and finally a staff member. The values embodied by the culture of the university, by the people (I majored in Human Resource Management so I have a soft spot for people) and programs run are all aimed to best preparing everyone for the real world, even those who may be the first in their family to attend higher education.

I know that navigating studies and life can be very difficult sometimes, so having someone to seek guidance from in relation to your course is very important. That is why I am passionate about being a source of information to assist students with making their own decisions.

In my spare time, I love discovering new worlds through the pages of a fantastical book, and occasionally seeking those same adventures myself.

I wish you the best of luck in your studies here at Victoria University.

Hi, I’m Mark Falconer and I’m your Course and Unit Advisor for the College of Arts and Education.

I provide a range of academic administration support and course-specific advice, primarily for the Bachelor of Education courses but also all other programs across the college.

I joined Victoria University ­four years ago after working at the University of Melbourne for around 20 years. So I have vast and varied experience across all areas of university administration.

I like the way that VU offers opportunities to both staff and students that other universities don’t offer.

Outside of work, I enjoy travelling to many and varied places, doing a bit of snow skiing or bike riding, or just going out for a nice meal and a glass or two of red.

Hi, I’m Sophie Moustakas and I’m your Course and Unit Advisor for the College of Arts and Education/College of Engineering and Science.

I can provide a range of academic administration support and course-specific advice. My expertise is in postgraduate education courses.

I’ve been working at Victoria University for over 20 years. This has provided me with an abundance of skills and knowledge in both sectors of Higher Education and Polytechnic. Throughout this time, I have worked for various departments including the Short Course Centre as a coordinator and Enrolments Offshore as a Team leader. This has enabled me to provide the best information and support as a Course and Unit Advisor to students regarding all aspects of the students life cycle from enrolment to completion.

What I enjoy most about my role is supporting students and being a part of their VU journey. Seeing students complete their qualification and move forward in their goals and careers is really rewarding.

Hi, I am Suchita and I’m your Course and Unit Advisor for the College of Arts and Education.

I can provide a range of academic administration support and course-specific advice in arts courses like Arts, Music, Screen Media, Digital Media, Community Development, Criminal Justice, Criminal Justice and Psychological Studies.

I’ve been working at Victoria University for ­seven years and have completed my Masters of Accounting and Enterprise Resource Planning System from Victoria University in 2013. I have done my undergraduate degree in Hotel Management and Masters in Tourism from Nepal. Prior to VU, I used to teach hospitality units in Hospitality Institution in Nepal to undergraduate students and higher secondary students.

I love VU because of its cultural diversity and respect for each and every individual. I was really lucky to get the opportunity to start my journey here as a student then student as staff. I am and will always be thankful to VU for the opportunities it has given me. I have always worked closely with students and enjoy the relationship and assistance that I can provide them to support them and make their student life easier.

Currently, I am a full time mother of a two year old boy and I am loving every bit of motherhood. I enjoyed some of the adventurous activities like paragliding, rafting, bungy jumping, sky-tower walking, sky-diving, hiking etc before having my boy. I love to travel and I am slowly ticking of one country at a time from the globe. I love eating and watching movies.

 Headshot of Course Unit Adviser, Grace

Hi, I’m Grace Ellis, your Course and Unit Advisor for the College of Arts and Education and the College of Engineering and Science.

I provide a range of academic administration support and course-specific advice, primarily for the Early Childhood and Engineering courses, but also all other programs across the colleges.

I have four years’ worth of experience in the Higher Education sector. I have recently relocated from NSW, where I worked in a similar position. I love getting to know students, solving problems and seeing all your hard work pay off come Graduation.

I love VU because of the level of care and dedication that is displayed. Everyone I have met goes above and beyond to do the best that they can for students and the university as a whole.

I am passionate about providing an excellent all-round service, providing students with a full ‘check-up’. This means that any potential future issues are solved before they can escalate, and you can focus your time and energy on learning and absorbing new information.

In my spare time, I love travelling, eating (everything!), hiking, reading and watching movies snuggled on the couch with my partner and our cats.

College of Health & Biomedicine | College of Sport & Exercise Science

Hi, I’m Chantal and I’m your Course and Unit Advisor for the College of Health & Biomedicine.

I can provide a range of academic administration support and course-specific advice for nursing and midwifery courses.

I’ve been working at Victoria University for ­a number of years in a range of different roles, which supports me with the knowledge I require to best assist our students.

What I love about VU is the way it embraces both staff and students through their continued research and providing awareness on important topics in today’s society.

When I am not working at VU, my days are filled with family, friends and volunteer work for local sporting teams.

I look forward to being able to assist you in your study journey.

Jessie, Course & Unit Adviser

Hi, I’m Jessie and I’m your Course and Unit Advisor for the College of Sport and Exercise Science, and the College of Health and Biomedicine.

I am available to provide a range of academic administration support and course-specific advice throughout your time at VU.

I completed my Bachelor of Youth Work at Victoria University back in 2016 and have been working at VU for over six years, in a range of different roles. These have all been based in providing support for both current and future students. 

I find it really rewarding to become a part of a student’s university journey and see them achieve their academic goals from start to finish. I’m very fortunate to work with students and staff from culturally diverse backgrounds, and meet new people from all around the world. 

Outside of work, I love spending time with my family and friends over wholesome food and I enjoy watching anything comedy-related.

 Chiraag Chouhan, Course Unit Advisor

Hi, I’m Chiraag and I’m a Course and Unit Advisor for the College of Health and Biomedicine.

I can provide a range of academic administration support and course-specific advice for our Dermal Science and Osteopathy related courses.

I completed my Master of Business Finance Degree at Victoria University in December 2017. Having been a student and staff member since 2016, I feel privileged to be a part of the VU family. I have been lucky to work in various teams across the University namely Student Mentoring, International Recruitment & Admissions, Procurement, Finance and Student Services.

Through my various roles I have developed a passion for engaging and interacting with students to assist them through their University life. The best part about having been a student and working at VU is the friendly-family environment, which enables both students and staff to feel at home and perform at their best.

In my free time, I love to spend time with family and friends, travel the world and I’m a big sports fan where Liverpool is the team.

I look forward to assisting our students achieve a world-class education and an exciting career.

 Dina, Course and Unit Advisor

Hi, my name is Dina and I'm a Course and Unit Advisor for the College of Health and Biomedicine.

I can provide a range of academic administration support and course-specific advice in regards to our biomedicine, paramedicine and public health courses.

I have recently joined Victoria University and have work experience in Education and Administration sectors.   

I love Victoria University because of its cultural diversity and the great opportunities it provides to both staff and students from all walks of life.

In my spare time, I love travelling around the city, and practice indoor and outdoor sports.

 Petross Renfrey, Course Unit Advisor

Hi, I’m Ross and I’m your Course and Unit Advisor for our College of Health and Biomedicine and College of Sport and Exercise Science.

I can provide a range of academic administration support and course-specific advice for our Sports Science, Physio and Pathology courses.

I’ve recently re-joined our Student Services team because I enjoy working with students and helping them succeed throughout their university journey. I have been at Victoria University since 2019 with experience across a number of teams and will be able to help you with any questions you have.

In my spare time I love to travel and enjoy finding shops with good food and coffee.

I love working at VU because I believe everyone deserves the opportunity to learn irrespective of your upbringing.

Hi, I’m Natasha and I’m your Course and Unit Advisor for the College of Health and Biomedicine.

I can provide a range of academic administration support and course-specific advice for counselling, psychology and social work courses.

I’ve been working at Victoria University for ­a number of years in a wide range of roles, but started as a student here myself, so I understand that university life can be tricky to navigate. It’s great to know that there are so many support services available to help VU students on their study journey.

What I love about VU is the multi-cultural vibe and meeting people from different walks of life.

I enjoy trying different types of food and travelling. I am extremely passionate about the beautiful game of soccer, and in my downtime I like to listen to music and watch comedy.

VU Business School | College of Law & Justice

Asa profile photo.

Hi, I’m Asa and I’m your Course and Unit Advisor for Business and Law.

While I can provide a range of academic administration support and course-specific advice in regards all business and law courses, I specialise in providing assistance for our undergraduate business courses.

I have completed my Master of Science at Victoria University as an international student and have been working at Victoria University for over eight years. I began working in VUHQ before moving into my current role as Course and Unit Advisor.

Opportunity to meet students from all walks of life and hearing their stories, goals, aspirations and support them to achieve their academic goals is what I love most about my role. I really look forward to meeting you to support you and see you succeed.

In my spare time, I love to travel with my family and try out amazing cuisines and learn about different cultures.

Hi, I’m Iman and I’m your Course and Unit Advisor for Business and Law.

While I can provide a range of academic administration support and course-specific advice in regards all business and law courses, I specialise in providing assistance for our law courses.

I’ve been working at Victoria University for over five years and have worked in higher education for the past eight years.

I love that VU provides so many opportunities for students to succeed regardless of background and academic achievements.

In my spare time, I enjoy seeing live music and learning about other cultures through my travels.

 Sherry Phan

Hi, I’m Sherry Phan and I’m your Course and Unit Advisor for the VU Business School.

I can provide a range of academic administration support and course-specific advice in regards all business courses. I specialise in providing assistance for our postgraduate business courses.

I’ve been working at Victoria University for ­over 9 years in various roles, including Student Services Centre, Data Management Services and Enrolments. My journey with VU started when I returned to study as a mature age student.

I love Victoria University because of its the multicultural diversity and the many initiatives focusing on important topics in today’s society.

In my spare time, I enjoy going camping, trying out different cuisines and spending time with my family and friends.

Effie, a CUA for the College of Engineering and Science/College of Arts and Education.

 Petross Renfrey, Course Unit Advisor

Ross, a CUA for the College of Health & Biomedicine and College of Sport & Exercise Science.

Asa, a CUA for the VU Business School and the College of Law & Justice.